Terms and Conditions
Last updated: March 2026
Introduction
Welcome to Tramuntana Camper Park. By accessing and using our website and services, you agree to comply with these Terms and Conditions. Staying in the area implies acceptance of these rules. Please read them carefully before making a booking.
Our Services
Tramuntana Camper Park provides parking and camping services for motorhomes and campers, including:
- Parking spaces with electrical connections
- Access to sanitary facilities and showers
- Wi-Fi connection
- Water filling and waste disposal area
- 24-hour security surveillance
Opening Hours
Operating hours for the motorhome area:
- Check-in and check-out: from 07:00 to 23:00
- Maximum stay: 48 consecutive hours (2 days) per single booking
- Showers: open from 07:00 to 23:00
- Toilets: open 24 hours
- Quiet hours: from 23:00 to 08:00
Parking Rules
To ensure safety and order in the area:
- Park only in the marked and assigned spaces
- Maintain a minimum safety distance between vehicles (as indicated by signage)
- Only motorised living vehicles are permitted (caravans and sleeping in non-camperised vehicles are not allowed)
Use of Facilities
Rules for the correct use of facilities:
Electricity
- Authorised connections: maximum 1 per vehicle
- Users have a 6-amp connection (10 amps for Large Motorhome spaces); exceeding this consumption is prohibited
- Responsible use of electricity
Drinking Water
- For tank filling only
- Washing vehicles with drinking water is prohibited
Waste Water Disposal
- Grey water: use only the designated drainage point
- Black water (chemical toilet): empty only at the specific disposal point, never on the ground or into standard drains
Sanitary Facilities
To keep facilities in good condition:
- Keep toilets and showers clean after use
- Do not wash clothes in showers or toilets
- Smoking is prohibited inside enclosed facilities
Waste Management
Help us with recycling and keeping the area clean:
- Dispose of rubbish in the specific bins located at the main entrance (organic, plastic, paper, glass)
- Do not leave waste or pour liquids on your pitch
Pets
Pets are welcome under the following conditions:
- Allowed under control: always on a lead and without disturbing other users
- Picking up excrement is mandatory
- Washing pets in the facilities is not permitted
Coexistence
For a pleasant stay for everyone:
- Respect the rest of other users
- Avoid loud noise, loud music, or antisocial behaviour
- Unauthorised parties or gatherings are prohibited
Liability and Safety
Tramuntana Camper Park is not responsible for loss, theft, or damage to vehicles, personal belongings, or injuries occurring on our premises, except in cases of proven negligence on our part. We recommend guests obtain appropriate travel insurance.
- The area is not responsible for theft or damage to vehicles
- Lighting fires is prohibited
- In case of emergency, follow the instructions on the evacuation plans and those of authorised staff
Specific Regulations
General provisions applicable to all users:
- Staying in the area implies acceptance of these rules
- Non-compliance may result in expulsion from the area without refund
- Right of admission is reserved
Cancellation Policy
Cancellations made more than 48 hours in advance will receive a full refund. Cancellations within 48 hours of arrival may be subject to a charge equivalent to one night's stay. No-shows or cancellations without notice will not be refunded.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.
Contact Us
If you have questions about these Terms and Conditions, please contact us at info@tramuntanacamperpark.com or call us at +34 639 906 148.